Thrive Cosmetics Reviews: An Honest, No-Hype Breakdown of the Viral Brand
Thrive Causemetics at a Glance: What You're Actually Buying
You have seen the mascara on your friend's vanity. You have seen the before-and-after on Instagram. The brand has over 67,000 reviews on a single product page, and a good chunk of the beauty press treats its tubing mascara like the second coming of sliced bread . So what is actually in the box when you pay $26 for a tube of Thrive Causemetics Liquid Lash Extensions?
Thrive Causemetics is not a scrappy indie startup anymore. It is a direct-to-consumer powerhouse that has built its identity on two pillars: high-performance vegan formulas and a charitable giving model. The price range sits between $22 and $56, which puts it in the "premium drugstore" territory—more expensive than Maybelline, cheaper than Charlotte Tilbury . The brand does not sell in Sephora. You buy through its own website, its Amazon storefront, or, more recently, limited runs inside Ulta Beauty . That means no impulse grab at the checkout aisle. Every purchase is a deliberate click.
The lineup is broader than the mascara. There is a CC cream with SPF 40, a waterproof eyeliner that has earned praise from dermatologists, a cream-to-powder eye brightener, a brow gel that people with sparse arches swear by, and a skincare range under the "Bigger Than Beauty" label. The question is not whether Thrive has good marketing. It does. The question is which products justify the price tag—and which ones are just riding the wave of a very effective TikTok algorithm.
This review is not a love letter. It is a ledger. We are going to look at the formulas, the return policy, the real cost per use, and the gap between the claims and the customer experience. If you want a cheerleader, the brand's own product pages have plenty. If you want to know where your money actually goes, keep reading.
The "Bigger Than Beauty" Model: Marketing or Math?
"For every product purchased, we donate to help a woman thrive." That is the line on the homepage. It sounds warm. It is also a business decision, and it is worth understanding how it works before you let it tip your purchase decision. Thrive partners with nonprofit organizations that support women overcoming cancer, domestic abuse, and homelessness . The donations are real. The brand has publicly announced multi-million-dollar product donations, including a $10 million commitment tied to an eye brightener launch .
Here is the part the glossy landing page leaves out. A charitable donation baked into the unit economics of a $26 mascara is not a discount. It is a cost. That cost is either absorbed by the company's margin or built into the price you pay. There is nothing sinister about this—it is how cause-marketing works. But if you are buying Thrive because you think the "giving" makes it cheaper than a comparable product at the drugstore, you are reading the spreadsheet upside down. You are paying a premium for a formula, a brand story, and a donation. The donation is a bonus, not a coupon.
The vegan and cruelty-free claims are more straightforward. The brand is Leaping Bunny certified, which means no animal testing at any stage of production . The formulas avoid parabens and sulfates. For a certain shopper—someone who reads ingredient lists and cares about what is not in the bottle—that certification is worth real money. For someone who just wants long lashes and does not care about the supply chain, it is a nice footnote.
The "Bigger Than Beauty" model is not a scam. It is a filter. It narrows the audience to people who are willing to pay a small premium for ethical sourcing and a charitable component. If you are in that audience, the model makes sense. If you are not, the brand's core value proposition collapses to a simple question: is the mascara good enough to justify $26 when L'Oréal sells a tubing formula for half that? We will get to that.
The Product Deep Dive: What Works, What's Hype
Liquid Lash Extensions Mascara
This is the product that built the brand, and it is the one that deserves the most scrutiny. The Liquid Lash Extensions Mascara is a tubing formula. That means it wraps each lash in a polymer "tube" rather than painting pigment onto the lash like a traditional wax-based mascara. The practical benefit is removal: warm water and gentle pressure slide the tubes off in little black fibers. No oil cleanser, no tugging, no raccoon eyes.
The performance claims are strong. The brand reports that 100% of study participants saw longer-looking lashes immediately after application, and the product has over 67,700 reviews on the brand's own site . The consensus from customer reviews is that it delivers length and volume without flaking or smudging, even on oily lids . One reviewer who has been using it for eight years calls it the only mascara that does not smear or run . A Good Housekeeping Institute tester named it the best tubing mascara for defined lashes .
Here is the catch. A meaningful minority of users report clumping after a few uses. One verified buyer wrote that the mascara "thickened and clumped in the tube" after one or two applications and had to be thrown away . Another review on Amazon mentions a "learning curve" for curling, and a Reddit thread includes a user who preferred L'Oréal Double Extend because the Thrive tube dried out before it could be finished . The brand's own AI-generated review summary acknowledges "some noted issues with clumping" .
What does that mean in practice? The formula is excellent for people who want a smudge-proof, easy-to-remove mascara and are willing to adapt their application technique—wiggling the wand from root to tip, avoiding pumping the tube, and replacing it every three months. It is less excellent for people who expect a $26 mascara to behave like a $12 Maybelline tube that they can abuse without consequences. The tubing formula is more sensitive to air exposure and contamination. Treat it like a precision instrument, not a crayon, and it will perform. Treat it like a disposable and you will be writing a one-star review about clumps.
Infinity Waterproof Eyeliner
The eyeliner is the sleeper hit of the lineup. Who What Wear ranked it as the best overall eyeliner for mature skin, citing a hydrating formula that glides on smooth and a built-in smudger . A customer review from a 65-year-old user called it "the first liner I have found that does as promised" . The formula is cream-based, waterproof, and available in eight shades. It is also vegan and cruelty-free, which is table stakes for the brand but still worth noting .
The complaints are mechanical, not cosmetic. Some users report that the liquid eyeliner pen dries out quickly or that the lid does not stay on securely, causing the liner to pop off . A few reviewers on the brand's Canadian site mention leaking . These are packaging issues, not formula issues. The pigment itself is highly rated for smooth application and long wear, with one Amazon reviewer saying it "will not smudge and lasts until you remove it with cleanser" .
If you are someone who has struggled with pencil liners tugging on crepey eyelids or liquid liners that crack after an hour, the Infinity pencil is worth the $24. If you are rough on packaging and tend to toss pens in a bag without the cap, you might be better served by a cheaper drugstore option that you can replace without wincing.
Brilliant Eye Brightener (Including the Muna Shade)
The Brilliant Eye Brightener is a waterproof cream-to-powder highlighting stick designed to brighten the eye area and add a wash of color. The brand's reviews highlight its smooth application, blendability, and natural finish . A 76-year-old reviewer said the water-based formula did not crease and made the under-eye area look "less visible" and brighter . The product is often praised as a one-and-done shadow stick for people who do not want to fuss with brushes.
The Muna shade—a mauve-taupe shimmer—is one of the most discussed colorways, and the reviews are polarized. Some users love the brightening effect, calling it a "mom eyes look wide awake" product . Others say the color does not match the website swatches. One reviewer described Muna as "a fairly dull brown" rather than the shimmering mauve shown on the model . Another user with tan skin found it "barely shows up and kind of looks like silver glitter" . A separate review noted that the color payoff was "greasy" and "not very pigmented" .
This is a product where the return policy matters. The 60-day window exists precisely because shade matching on a screen is unreliable. If Muna looks like a muddy brown on your skin tone rather than a brightening mauve, send it back. The formula itself—the cream-to-powder texture that stays put—is solid. The shade range is the weak link. The brand has expanded the lineup, but the online swatches have not caught up with the reality of the pigment.
Instant Brow Fix Eyebrow Gel
The Instant Brow Fix is a semi-permanent tinted gel that fills in sparse areas and sets brow hairs in place. The reviews skew heavily positive from people with gray or thinning brows. One user wrote that "nothing has covered the gray like this product" . Another said it "stayed on all day" with "no smearing or smudging" and matched their natural brows perfectly . The brand's own review summary notes that opinions vary on hold, residue, and color, but the core audience—people with fine or graying brows—is loyal .
The complaints are about value and longevity. One reviewer on Amazon questioned the amount of product in the tube: "I don't even know if there's a full ounce in there??? They're asking way too much money for the amount of product you get" . Another user on the brand's site wished the product lasted longer . A few reviewers found the tint too faint, describing it as "faint globs" rather than brush strokes .
The brow gel is a targeted tool, not a universal staple. If you have naturally full brows and just need a clear hold, a $10 clear gel from e.l.f. will do the same job. If you have gaps, gray hairs, or brows that have thinned with age, the Instant Brow Fix earns its $24 because it combines tint and hold in a way that cheaper gels do not. The math changes depending on what you are trying to fix.
Buildable Blur CC Cream
The CC cream is the product that converts skeptics. The formula is a broad-spectrum SPF 40 tinted cream that offers buildable coverage without a heavy, cakey finish. The brand's consumer study reports that 97% of participants agreed it blended effortlessly, 91% agreed it had a natural, skin-like finish, and 88% agreed skin looked brighter and more radiant . A reviewer on the brand's site with dry, mature skin said it "goes on so smoothly and gives great coverage" and "blends really easily" . An Amazon reviewer with broken veins and rosacea said it "did a great job and even concealed my rosacea" .
The EWG rating is a useful data point for the ingredient-conscious. The Environmental Working Group scored the Buildable Blur CC Cream as low risk for cancer and developmental toxicity, with moderate concerns for allergies and immunotoxicity . The formula contains hyaluronic acid and zinc, and it is mostly fragrance-free . That is not a clean bill of health—no cosmetic is—but it is a more transparent ingredient profile than many drugstore CC creams.
The complaints are about shade range and oxidation. A reviewer on Amazon UK said the coverage was "very light" and did not disguise imperfections on mature skin . Another user on Amazon US complained that it "clung to everything" on very dry skin . The shade finder on the brand's website is more robust than most DTC brands—it includes neutral, warm, and cool undertones across fair to deep—but the online swatches still cannot replicate the way a cream foundation interacts with your skin's pH. If you are between shades, order the lighter one and use the 60-day return window as your testing ground.
EmpowerMatte Lipstick & Sheer Strength Lip Tints
The lip category is where Thrive's formula philosophy is most obvious. The EmpowerMatte Precision Lipstick Crayon is a sweat-proof, waterproof matte crayon that claims up to 12 hours of wear. A Good Housekeeping tester wore the shade Ghizlan for a full day and reported that the color did not fade through drinking and eating, though it transferred slightly when wiping . The formula glides on smoothly and leaves lips feeling plump and hydrated rather than dry, which is unusual for a long-wear matte . A reviewer on the brand's site called it "creamy" and said it "dries matte" with "real staying power" .
The Sheer Strength Hydrating Lip Tint is the opposite proposition: a lightweight, moisturizing tint that feels like a balm and leaves a natural wash of color. The brand reports that 100% of study participants agreed it was easy to apply and delivered a natural-looking wash of color, and 97% agreed their lips felt immediately hydrated . A reviewer on Amazon praised the "fabulous color" and described it as a "perfect no-makeup-day pink" . The complaints are about pigmentation and packaging. One user said the color "barely looks like any color at all" and that the samples did not match the product . Another noted that the tube does not last very long .
The EmpowerMatte is the better value if you want a single product that stays put through a workday. The Sheer Strength is the better choice if you treat lip color as skincare and reapply throughout the day. Neither is a revelation, but both are competent executions of their category. The matte crayon, in particular, competes with department-store formulas at a lower price point.
Eyeshadow Sticks & Palettes
The Infinity Waterproof Eyeshadow Stick is the product that makes the brand's "high-performance" claim credible. A home-use study of 38 users aged 14 to 69 found that 100% agreed it provided even color payoff, 95% agreed it was easy to apply with saturated coverage, and 89% agreed it provided smudge-proof wear throughout the day . A NewBeauty editor wrote that the stick "glides on the lids smoothly without dragging" and can produce a smoky eye in under a minute .
The negative reviews are about blendability and shade accuracy. One reviewer on Google Shopping said the eyeshadow was "difficult to blend" and the result was "blotchy and uneven, appearing like bruises" . Another complained that the color payoff was nothing like the website swatches . The Focus Eyeshadow Palette gets better marks for pigment and packaging, with reviewers praising its vibrant colors and sturdy case .
The eyeshadow stick is a convenience product. If you want a one-swipe wash of color for a five-minute face, it works. If you want a blendable, buildable shadow for a full glam routine, you will be fighting the formula. Know which camp you are in before you spend the money.
Skincare: Defying Gravity and Beyond
The Bigger Than Beauty skincare line is the brand's attempt to own the "cleanical" space—clinical results with clean ingredients. The Defying Gravity Lightweight Moisturizer gets strong reviews from mature users. A 67-year-old reviewer called it "lightweight and very easy to apply" and said it "moisturizes well" . The Defying Gravity Eye Lifting Cream has similar feedback, with one user saying they noticed a difference in hooded lids in less than a month and that makeup goes on easily over it .
The Liquid Brilliance Face Serum has a more mixed reception. The EWG rating flags high concerns for allergies and immunotoxicity, even as it rates cancer and developmental toxicity as low risk . That is not a reason to avoid the product, but it is a reason to patch-test if you have sensitive skin. A reviewer on the brand's site praised the citrus smell and the smooth feeling, but the sample size of detailed skincare reviews is smaller than the makeup category .
The skincare is a secondary play for Thrive. The makeup is the core business. If you are already buying the mascara and the CC cream, the moisturizer is a reasonable add-on. If you are looking for a dedicated skincare routine, there are more established brands with deeper clinical data at similar price points.
Thrive vs. The Drugstore: The Real Cost Per Wear
The most common pushback against Thrive is the price. A $26 mascara is not a casual purchase for someone who is used to $10 Maybelline. But the sticker price is not the same as the cost per wear, and the comparison is more nuanced than the brand's fans or its critics usually admit.
Take the mascara. Thrive's Liquid Lash Extensions is $26 for 0.38 ounces . L'Oréal Double Extend, a widely praised tubing mascara, is roughly $12 to $14 depending on the retailer . On a per-ounce basis, Thrive is more expensive. But the performance difference matters: Thrive's tubing formula does not flake or smudge, which means fewer touch-ups and less wasted product. The cost per wear depends on how often you replace your mascara. If you follow the standard three-month replacement rule, the difference between $26 and $13 is $52 per year versus $26 per year. That is not nothing. But it is also not the $200-per-year gap that some hyperbolic reviews imply.
The CC cream tells a different story. At $38 for 1.08 ounces, Thrive's Buildable Blur CC Cream is priced like a department-store foundation . A drugstore BB cream like Maybelline Dream Fresh is around $10. The Thrive formula has SPF 40, a broader shade range, and a more elegant finish. If you are replacing both a foundation and a sunscreen with one product, the math tilts in Thrive's favor. If you are layering the CC cream over a separate SPF—which many dermatologists recommend anyway—you are paying a premium for a tinted moisturizer that does not simplify your routine as much as the marketing suggests.
The eyeliner is the clearest value win. The Infinity Waterproof Eyeliner is $24 and has a built-in sharpener and smudger, which means you are not buying those tools separately. A comparable department-store pencil from Laura Mercier or Bobbi Brown is $25 to $28, and many of them do not have the same waterproof claim. The drugstore alternatives are cheaper, but the color payoff and staying power are inconsistent. For eyeliner, Thrive is priced in line with its performance.
The brow gel is the clearest value loss. At $24 for a tube that reviewers say runs out quickly, you are paying a premium for a product that does one thing—tint and hold—without dramatically outperforming a $10 clear gel plus a $6 brow pencil . The Instant Brow Fix wins on convenience, not on cost per use.
| Product | Thrive Price | Closest Drugstore Alternative | Drugstore Price | Cost Per Wear (3-month cycle) | Value Verdict |
|---|---|---|---|---|---|
| Liquid Lash Extensions Mascara | $26 | L'Oréal Double Extend | $13 | ~$52/year vs. ~$26/year | Premium is justified for smudge-proof performance |
| Buildable Blur CC Cream | $38 | Maybelline Dream Fresh BB | $10 | ~$76/year vs. ~$20/year | Premium is justified only if replacing SPF + foundation |
| Infinity Waterproof Eyeliner | $24 | NYX Epic Ink Liner | $10 | ~$48/year vs. ~$20/year | Premium is justified for sensitive eyes and mature lids |
| Instant Brow Fix Gel | $24 | e.l.f. Clear Brow Gel + Pencil | $16 | ~$48/year vs. ~$32/year | Premium is not justified unless covering gray |
| EmpowerMatte Lip Crayon | $28 | Maybelline SuperStay Matte Ink | $9 | ~$56/year vs. ~$18/year | Premium is justified for hydration and non-drying finish |
The table is a starting point, not a verdict. The cost per wear calculation assumes you replace each product every three months, which is the standard recommendation for mascara and eyeliner but not for powder or cream products. The real variable is how much you value the formula differences. A $26 mascara that does not smudge is worth more to someone with oily lids than a $13 mascara that does. A $24 brow gel is worth less to someone with full brows than to someone who is covering gray. The spreadsheet does not make the decision for you. It just makes the trade-offs visible.
The 60-Day Return Policy: A Safety Net With Strings
Thrive's return policy is one of the most generous in the beauty industry, and it is also one of the most misunderstood. The headline is simple: you can return or exchange products within 60 days of purchase, even if they are used . That is a longer window than Sephora's 30 days and a much longer window than most drugstore retailers, which often refuse opened cosmetics. The policy is a direct response to the DTC model: you cannot swatch the product in a store, so the brand gives you two months to live with it.
The details matter. The return portal accepts all returns and exchanges except final-sale items . You do not need the original box or packing slip—just the product and the pre-paid shipping label . The label expires after 30 days, so you cannot sit on the return indefinitely . If you miss the 60-day window, the brand says it will still review your request individually, but it does not guarantee an exchange . The policy also applies to gifts, but you need the gift giver's order number or email address to process the exchange .
Here is the string attached. Some third-party sources report a $5 processing fee for refunds to your original payment method, and the brand's holiday FAQ page has referenced a 90-day window in the past . The core policy is 60 days, but the fine print can shift around the holidays. If you are buying in November or December, check the current policy page before you assume the standard window applies. The return shipping is pre-paid, which is a genuine convenience, but it is not instantaneous. You still have to print the label, package the product, and drop it off. The "free returns" are free in the sense that you are not paying for postage, but they are not free in the sense of time and effort.
The return policy is a meaningful safety net for the products where shade matching is unreliable—the CC cream, the eye brightener, the lip tints. It is less relevant for the mascara, which is either going to work with your lash type or not within the first week. Use the policy strategically: buy the shade-dependent products first, test them in daylight, and return what does not work before the 30-day label expires. Do not treat the 60-day window as an excuse to order five shades and decide later. The clock starts at purchase, not at delivery, and the label does not wait for you to make up your mind.
Where to Buy and How Much You'll Really Pay
Thrive Causemetics is not sold in Sephora. The brand operates its own website and an Amazon storefront, and it has recently begun limited capsule collections in select Ulta Beauty locations . The official website is the primary channel, and it is where you will find the full shade range, the latest launches, and the brand's promotional offers. Amazon is a convenient alternative if you already have a Prime membership and want faster shipping, but the shade selection can be narrower and the pricing is not always identical to the brand's site.
Shipping is straightforward. Standard shipping is $6.95 and takes 3 to 7 business days after a 1-to-3-day processing window. Priority shipping is $9.95 and takes 2 to 3 business days . Free shipping kicks in on orders over $35, which is a low threshold—a single mascara plus a lip tint will get you there . The "free shipping" is not a gift. It is a minimum-order incentive designed to push your cart from one item to two. The brand is not hiding this; it is just how the math works. If you were going to buy two items anyway, the free shipping is a genuine saving. If you are adding a $10 lip liner you do not need to cross the $35 line, you are not saving money. You are spending more to avoid a $6.95 charge.
Discount codes are widely available, but they are almost always first-order incentives. The standard offer is 20% off your first purchase, sometimes tied to a specific podcast or influencer code . The fine print excludes sets, e-gift cards, and auto-replenishment orders, and the codes cannot be stacked . That means the 20% discount is a one-time acquisition tool, not a loyalty reward. If you become a repeat customer, you will pay full price unless the brand runs a seasonal sale. The "VIP" language in some of the brand's marketing is aspirational. There is no points program, no tiered rewards, and no free-product-for-life offer that applies to the general public. The internet store is a business, not a members' club.
| Retailer | Shipping Cost | Delivery Time | Return Window | Loyalty Program | Best For |
|---|---|---|---|---|---|
| ThriveCausemetics.com | $6.95 standard / $9.95 priority; free over $35 | 3–7 business days standard; 2–3 priority | 60 days (pre-paid label) | None (first-order discount only) | Full shade range and new launches |
| Amazon | Free with Prime; varies without | 1–2 business days with Prime | 30 days (Amazon policy) | Prime membership benefits | Fast shipping and familiar checkout |
| Ulta Beauty (select locations) | Free over $35; varies | 2–5 business days | 60 days (Ultamate Rewards policy) | Ultamate Rewards points | In-store swatching (limited shades) |
The retailer choice is not just about price. It is about recourse. If you buy from the brand's website, the 60-day return policy is the brand's policy, and you deal with the brand's customer service. If you buy from Amazon, you are subject to Amazon's return window, which is shorter for cosmetics. If you buy from Ulta, you get the Ultamate Rewards points but a narrower shade selection. There is no single "best" channel. There is only the channel that matches how you shop.
The Verdict: Who Should Buy Thrive (And Who Shouldn't)
Thrive Causemetics is a brand with a clear identity and a few genuinely excellent products. It is not a universal upgrade. The mascara is the best tubing formula on the market for people who want smudge-proof wear and easy removal, but it requires more care than a drugstore tube. The eyeliner is a quiet standout for mature or sensitive eyes. The CC cream is a strong option for anyone who wants SPF and coverage in one step, provided they can find a shade match. The brow gel and the eye brightener are more situational: they solve specific problems for specific people, and they are not worth the premium if you do not have those problems.
The "Bigger Than Beauty" model is a legitimate differentiator for shoppers who care about vegan formulas and charitable giving. It is not a discount, and it does not make the products cheaper than the drugstore. The 60-day return policy is genuinely generous, but it is a safety net, not a subscription. The brand's customer service has mixed reviews—Trustpilot shows a "Poor" rating in some regions, and the BBB has logged complaints about account closures and proof-of-residency requests . Those complaints are not representative of the average experience, but they are a reminder that a DTC brand's customer service is only as good as its worst day.
If you are a first-time buyer, start with the mascara and the eyeliner. Those are the two products where the formula difference is most obvious and the return risk is lowest. Add the CC cream only if you are willing to use the return window to find your shade. Skip the brow gel unless you are specifically trying to cover gray, and skip the eyeshadow sticks unless you want a one-and-done wash of color rather than a blendable shadow. The brand is not a cult. It is a cosmetics company with a few hits, a few misses, and a very effective marketing engine. Spend accordingly.
Is Thrive Cosmetics actually worth the money?
It depends on the product. The Liquid Lash Extensions Mascara and the Infinity Waterproof Eyeliner justify their $24 to $26 price tags because they outperform drugstore alternatives on smudge resistance and wear time. The CC cream is worth it if you are replacing both foundation and SPF. The brow gel and eyeshadow sticks are harder to justify unless you have a specific need—gray coverage or a one-swipe shadow—that cheaper products do not address. The brand is not uniformly overpriced or uniformly worth it. It is product-by-product.
What is the best Thrive Cosmetics product?
The Liquid Lash Extensions Mascara is the brand's best-selling and most-reviewed product for a reason. It delivers length and volume without flaking or smudging, and it removes with warm water, which makes it a strong choice for sensitive eyes and contact lens wearers. The Infinity Waterproof Eyeliner is the second-best pick, particularly for mature skin. The CC cream is the third, provided you can find a shade match. The mascara is the safest entry point.
Does Thrive Cosmetics really donate to charity?
Yes. The brand's "Bigger Than Beauty" model includes donations to nonprofit organizations that support women overcoming cancer, domestic abuse, and homelessness. Thrive has publicly announced multi-million-dollar product donations, including a $10 million commitment tied to an eye brightener launch. The donations are real, but they are a cost built into the product price, not a discount. You are paying for the formula and the charitable component together, not getting one for free.
Is Thrive Cosmetics good for mature skin?
Many of the brand's products are specifically praised by mature users. The Infinity Waterproof Eyeliner glides on without tugging crepey lids, and the Brilliant Eye Brightener is formulated to brighten and smooth the under-eye area without creasing. The Defying Gravity moisturizer and eye cream also get strong reviews from users in their 60s and 70s. The CC cream is less consistent on very dry or textured skin, so patch-testing and shade-matching are essential. The brand is not exclusively for mature skin, but several of its formulas are designed with that audience in mind.
Does Thrive Cosmetics test on animals?
No. Thrive Causemetics is Leaping Bunny certified, which means no animal testing at any stage of product development or production. The brand's formulas are also vegan, meaning they do not contain animal-derived ingredients. The cruelty-free certification is one of the brand's core claims, and it is independently verified rather than self-reported. For shoppers who prioritize animal welfare, the certification is a meaningful differentiator.
Why is Thrive mascara so popular?
The popularity comes down to the tubing formula. Unlike traditional mascara, which paints pigment onto the lash, tubing mascara wraps each lash in a polymer tube that slides off with warm water. The result is a smudge-proof, flake-proof wear that is easy to remove without oil cleansers or tugging. The formula is particularly popular with people who have oily lids, sensitive eyes, or contact lenses, because it does not transfer or irritate. The brand's marketing and influencer partnerships amplified the product, but the underlying reason for the repeat purchases is the formula itself.